Frequently Asked Questions - th

My child already gets therapy somewhere else. What do I do?

If your child currently receives therapy with another provider, list this information under the relevant section on your TKC Therapy Consent form. We will request their evaluation from the old provider, then request a transfer of service authorization from both their PCP and insurance to be provided by TKC Therapy instead. This typically takes less than a week as long as the evaluation report is sent to us promptly.

What insurances do you accept?

Currently, in Florida, we accept plans such as: CMS, Humana Medicaid, Simply, Sunshine, NICA, and Tricare. We are always in the process of acquiring contracts with additional Medicaid plans, as well as commercial providers. In Texas, we accept all major SMMC plans offered in our region. Please feel free to inquire about a specific plan in your state, and we will do our best to accommodate you.

Can my child receive services through TKC Therapy if they don’t attend the The Kidz Club PPEC?

Not yet! We are actively working on being able to provide outpatient services. Contact our Therapy Leadership for inquiries.

Can I watch sessions?

Due to HIPAA precautions, we can only allow for observation of sessions with special permission. Please reach out to your child’s therapist if you would like to schedule an observation session, and they will try their best to accommodate.

Why can’t my child get more therapy?

Insurance will only pay for a certain amount of sessions and lengths of sessions consistent with the child’s diagnosis, severity of impairments, responsiveness to treatment, test scores when applicable, and more. We try our best to give the children the maximum amount of therapy each week but are often capped by insurance restrictions. If you have a question about your child’s frequency, don’t hesitate to ask.